Last updated: July 2026
NH Motors ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights when you visit our website or contact us about a vehicle.
Who we are
NH Motors is a used vehicle dealership based at NH Motors Unit 4, Motor Trade Park Sparkbrook Birmingham B11 2BP. If you have questions about this policy or how we handle your data, contact us at sales@nhmotors.co.uk or 0121 423 7890.
Information we collect
We may collect and process the following information:
- Contact details such as your name, email address, phone number and postcode.
- Enquiry information, including messages you send via our contact or sell-your-car forms.
- Vehicle-related details you provide for part-exchange or valuation requests.
- Account information if you register on our website to track enquiries.
- Technical data such as IP address, browser type, device information and pages visited.
- Cookie data as described in our Cookies policy.
How we use your information
We use your personal data to:
- Respond to enquiries, viewing requests and part-exchange valuations.
- Provide customer support and follow up on vehicle sales.
- Manage your account and enquiry history on our website.
- Improve our website, stock listings and customer experience.
- Meet legal, regulatory and record-keeping requirements.
Legal basis for processing
Under UK data protection law, we rely on one or more of the following legal bases:
- Your consent, where you have given it (for example when submitting a form).
- Performance of a contract or steps taken at your request before entering a contract.
- Our legitimate interests in operating our business and responding to customers, balanced against your rights.
- Compliance with a legal obligation.
Sharing your information
We do not sell your personal data. We may share information with trusted service providers who help us run our website, email systems or business operations, and only where necessary. We may also disclose information if required by law or to protect our legal rights.
How long we keep your data
We keep personal data only for as long as needed for the purposes described above, including for sales records, customer enquiries and legal compliance. When data is no longer required, we securely delete or anonymise it.
Your rights
Under UK GDPR, you may have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure of your data in certain circumstances.
- Object to or restrict certain processing.
- Request data portability where applicable.
- Withdraw consent at any time where processing is based on consent.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you are unhappy with how we handle your data.
Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact us
For privacy-related questions, email sales@nhmotors.co.uk or call 0121 423 7890.